AI Business Assistant
The Challenge
A consultancy spent hours answering the same customer questions and digging through spreadsheets for basic answers. Information existed — it was just slow to reach.
Our Approach
We mapped the most common questions, connected the assistant to their structured data, and designed a chat interface customers could actually use.
The Solution
An AI assistant that answers questions instantly and pulls live data from internal systems, with a human handoff when needed.
Features
- Natural language Q&A
- Internal data retrieval
- Human handoff flow
- Conversation history
- Usage analytics
- Secure access controls
Technology
LLM orchestration · Embeddings · Web app · API integrations
Result
Concept validated. In production, this pattern typically cuts response time from hours to seconds and removes hundreds of repetitive support hours a month.